When you own a Shopify store, your password is like the front door key to your business. If your password is hacked or stolen, your whole store can be hacked. Knowing how to change your Shopify store password is not just a good idea—it’s necessary.
In this post, I’ll guide you through everything step by step, whether you want to simply update your password or have forgotten it entirely.
Preparing to Update Your Shopify Password
Make Sure You Have Access to Your Email
First, make sure that you can access the email registered to your Shopify account. In case of an issue, Shopify will send vital recovery information to this email.
Choose a Strong and Secure New Password
Think of your password like the combination on a safe—make it hard to guess. Combine uppercase and lowercase letters, numbers, and symbols. Avoid birthdays, pet names, and “123456”!
Step-by-Step Guide on How to Change Shopify Store Password
Method 1: Change Password from Shopify Admin
If you remember your password and would prefer to change it, this is how you can do it easily:
Logging into the Shopify Admin Dashboard

- Log in to your Shopify Admin at shopify.com.
- Once you are in, click your profile icon on the top right.
Navigating to Account Settings
- Select Manage Account.
- Go to the Security section.
Change the Password

- Click on Change Password.
- Enter your current password, followed by your new password twice (to verify).
- Click Save, and you’re done!
Method 2: Resetting Your Password If You Forgot It
Oops, forgot password? No worries—it happens.
Using “Forgot Password” Link
- On the Shopify login page, click on Forgot Password?
- Enter the email address for your account.
Renew Your Password via Email
- Look for the password reset email in your inbox from Shopify.
- Click the link in the email and create your new password.
- Log in once more to your shop with the new credentials.
Pro Tips for a Strong Shopify Password
Using Password Managers
Tools like LastPass or 1Password can help you create and store complicated passwords. Say goodbye to sticky notes with passwords scribbled on them!
Importance of Two-Factor Authentication (2FA)
2FA gives you more protection. Even if someone steals your password, they can’t get in without the second step to authenticate.
Common Issues When Changing Shopify Password and How to Fix Them

Not Receiving Reset Email
Check your spam folder! Still no email? Make sure you’re looking at the correct inbox or try resetting your password again.
Error Messages While Changing Password
Make sure that your new password complies with Shopify’s security standards. If you still encounter problems, clearing your browser cache or switching browsers may often fix the issue.
How Often Should You Change Your Shopify Password?
General Best Practices
At least, update your password every 6 to 12 months.
When It’s Absolutely Necessary
- After a security breach
- Whenever an employee quits your company
- If you signed in to your store using a public computer
How Changing Your Password Affects Store Access
Impact on Collaborators
If you change your password, your employees or collaborators will not be impacted directly. But if you had given them your personal login (which you shouldn’t have), they will no longer have access.
Managing App Integrations Post-Change
Most of the apps that you work with Shopify won’t be impacted by a password change. However, if an app is connected to your Shopify sign-in, review its settings once again after you change your password.
Additional Shopify Security Tips
Enabling Two-Factor Authentication
If you haven’t done this already, turn on 2FA. It’s easy and protects your store.
Recognizing Phishing Attempts
Do not open links from suspicious emails claiming to be from Shopify. Log in always through the real Shopify site itself.
Final Checks After Changing Your Password
Logging Out of Other Devices
When you change your password, make sure you log out of Shopify on all other devices, especially if you were using public computers.
Testing the New Password
Log out and log back in with your new password to verify that it is functioning properly.
Resources to Help You Manage Your Shopify Store Better
- Are Shopify Themes a One-Time Purchase?
- How to Export Orders by State and Date Easily
- 10 Proven Tips to Improve Shopify Store Speed
- How Does Shopify Work?
Conclusion
It’s easy to change your Shopify store password once you know where to click. Keeping your store secure begins with simple practices like updating your password on a regular basis and enabling two-factor authentication. Don’t wait until something goes wrong—secure your store today!
FAQs
You will need to contact Shopify Support on your own. They will first verify your identity before helping you to log back in.
Click on the “Forgot Password?” link on the Shopify login page and complete the directions in your email.
Yes! Open up the Shopify app, navigate to your account settings, and there alter your password.
Periodic updates protect your store from hackers and data theft.
No, the staff accounts each have their own login details. Yours only will be affected.